Privacy policy

Privacy policy

Last updated: April 2026

Kelhis (operated by Riold LLC, "we", "us", "our") respects your privacy. This policy explains what personal information we collect, how we use it, and your rights regarding that information.

What we collect

When you visit our store or place an order, we collect the following information:

  • Contact information: name, email address, phone number
  • Shipping information: mailing address
  • Payment information: processed securely through Shopify Payments. We do not store your credit card details.
  • Browsing data: IP address, browser type, pages visited, time spent, referring site. This is collected automatically through cookies and similar technologies.

How we use your information

  • To fulfill and ship your orders
  • To send order confirmations and shipping updates
  • To respond to your questions and support requests
  • To send marketing emails (only if you opted in, and you can unsubscribe at any time)
  • To improve our website and product offerings

Third-party services

We use the following third-party services to operate our store:

  • Shopify: e-commerce platform and payment processing (Shopify Privacy Policy)
  • USPS: shipping and delivery
  • Google Analytics: website traffic analysis

These services have access only to the information necessary to perform their functions and are bound by their own privacy policies.

We do not sell your data

We will never sell, rent, or share your personal information with third parties for their marketing purposes.

Cookies

Our store uses cookies to keep track of your shopping cart, remember your preferences, and understand how you use our site. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

Data retention

We retain your order information for as long as necessary to fulfill our legal and business obligations (tax records, warranty claims, etc.). You can request deletion of your personal data at any time by emailing us.

Your rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications

California residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what data we collect and the right to request its deletion. We do not sell personal information as defined by the CCPA.

Changes to this policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "last updated" date.

Contact us

For privacy-related questions or data requests, contact us at:

Riold LLC
Email: info@kelhis.com
Address: 1401 Pennsylvania Ave, STE 105 Box 2140, Wilmington, DE 19806